9|1468|bvjobprocess|BvCUWinAgentlessRDCConnecto|311|11/18/2011|21:15:53:743|Audit:Failure occurred in query execution for data source : FILE , Machine name = X.X.X.X
The error messages are indicating that RMS data collector is attempting to access the Oracle Windows Server using the SSH2 protocol, which is not active on Windows System. Please review your RMS configuration again in order to assure that the Data Collector is recognizing the target server aa a Windows OS and not a Unix OS and that it is using the Windows Domain account configured by you in the Credentials Database.
The following network communication must be allowed on your firewall in order to allow RMS to properly recognize the target server as Windows OS:
- DNS on port 53
- TCP port 445 between the RMS and the target system
Imported Document ID: TECH175665
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