Issues installing the PGP Encryption Desktop software and the MEMLOCK functionality was not properly installed (Symantec Encryption Desktop)
Article ID: 155486
Updated On:
Products
Symantec Products
PGP Command Line
PGP Key Management Server
PGP Key Mgmt Client Access and CLI API
PGP SDK
Desktop Email Encryption
Drive Encryption
Encryption Management Server
Endpoint Encryption
File Share Encryption
Gateway Email Encryption
Issue/Introduction
“PGP memory locking facility is not functioning”
Cause
This problem occurs if there were issues installing the PGP Desktop software and the MEMLOCK functionality was not properly installed.
Resolution
If this is happening, uninstall the software and reinstall.
Make sure no security software that exists on the system could be interfering with the installation, preventing proper PGP drivers from loading.
It's also a good idea to ensure any security software is allowing the PGP application to be run without prevention:
If the issue persists reach out to Symantec Encryption Support for further guidance.
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