For a mounted PGP Virtual Disk, after entering the passphrase and attempting to open the disk, you receive an error message and cannot open the PGP Virtual Disk.

 

"Location is not available: The file or directory is corrupted and unreadable."

 

This error can occur when the PGP Virtual Disk file (.pgd) or folder is corrupted.

To resolve this issue, mount the PGP Virtual Disk as a drive and try running a data recovery software on the PGP Virtual Disk to recover data from the disk.

See the following article on backing up PGP Virtual Disks www.symantec.com/docs/TECH149289

 

 


Applies To

PGP Virtual Disk was originally mounted as a folder.

Imported Document ID: TECH177018

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