Unable to get update from internet in Control Compliance Suite (CCS-VM).
Last Updated February 09, 2015
CCS-VM is unable to download updates from Internet. However, you can access any site from server and no drops found on firewall. When you try to execute "Update Now" in "Run" within CCS-VM console it throws the error "407 Proxy Authentication Required".
error "407 Proxy Authentication Required".
Entered proxy details are correct, however a networking issue remains.
Please follow below steps :
1.) Try a different proxy making sure the same proxy is entered in IE setting and internet is working fine.
2.) Remove the proxy settings and click on save, then re-enter correct proxy and click on save.
3.) Close the console and restart the CCS-VM services.
4.) Re-launch the console and you will be able to see message " The CCS Vulnerability Manager is initializing."
5.) Please wait for 20-30 minutes untill the update is completed.
Imported Document ID: TECH177752
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