When running a Repair or Management Server Configuration Wizard, the process stops while in the wizard, with the error "Failed to install Management Server webserver service".
Tomcat\ConfigurationWizard-0.log shows the following Event
2022-06-21 12:58:24.879 THREAD 31 INFO: SemServiceManager> installApacheServiceOnce>> inputParameters = [D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\bin\httpd.exe, -k, install, -n, "semwebsrv", -f, "D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\conf\httpd.conf", -d, "D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\.", -D, WIN64OS]
2022-06-21 12:58:26.035 THREAD 31 INFO: Installing the 'semwebsrv' serviceThe 'semwebsrv' service is successfully installed.Testing httpd.conf....Errors reported here must be corrected before the service can be started.FIPS self-test has passed!Loaded symsslf.dll FIPS module![Tue Jun 21 12:58:26.004063 2022] [mpm_winnt:notice] [pid 11004:tid 636] Child 11004: Forcing async send file operation for D:/Program Files (x86)/Symantec/Symantec Endpoint Protection Manager/Inetpub/content(OS 10013)An attempt was made to access a socket in a way forbidden by its access permissions. : AH00072: make_sock: could not bind to address [::]:80(OS 10013)An attempt was made to access a socket in a way forbidden by its access permissions. : AH00072: make_sock: could not bind to address 0.0.0.0:80AH00451: no listening sockets available, shutting downAH00015: Unable to open logsUnoaded symsslf.dll FIPS module!
14.3.x
The file httpd.conf in 'Drive:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\conf' contained 2 Listen ports defined.
Remove one of the Listen Lines
Re-run the Repair or Management Server Configuration Wizard to complete installation.