Installation of Control Compliance Suite console fails when installing to remote server, and an error message is generated
Error occurred while checking application server version for client compatibility.
If the Application Server configuration (Settings > General > System Topology > App Server > Basic) is configured to use controlled delegation of security rights, and the account (in Active Directory) must must specify the delegation to specific services.
If the Application Server service account is set to 'Trust this user for delegation to any service (Kerberos only) then controlled delegation in the CCS configuration will generate this error.
Change the app server configuration to "Use CCS to store the password," then sync the configuration
Imported Document ID: TECH178754
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