SEPM cannot update itsdefinition, even though reinstalling liveupdate and renewing setting.liveupdate by executing command, 'lucatalog -cleanup' and
LU cannot find updates on LU server.
There're extra letters appened to the string of host name in settings.liveupdate,like HOSTS\0\ACCESS=liveupdate.symantecliveupdate.com/ET HOSTS\0\ACCESS2=http://liveupdate.symantecliveupdate.com/ET
removing those letters fixed the issue.
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This will clear the history and restart the chat.