Profile installation error: Safari Could not install the profile due to an unknown error
Article ID: 155962
Updated On:
Products
Mobile Management
Issue/Introduction
When enrolling the iOS Mobile Management Agent with an MMS server, an error is encountered.
"Safari could not install a profile due to an unknown error."
Cause
iOS 5 requires https to be used
Resolution
1: In the Symantec Management Console, go to Home > Mobile Management
2: Click on Mobile Management Server settings
3: Click on your site server in the bottom right pane and click the pencil to edit the settings
4: If your site server connection settings are overridden, select 'use https' and save the changes. Then click the save changes button on the Mobile Management Server Settings page.
Applies To
iOS 5
Feedback
Yes
No
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