The issue has been fixed in SEP 12.1 RU2.
You can obtain a copy of SEP 12.1 RU2 at the following location:
https://fileconnect.symantec.com
The following are some helpful links to documentation regarding this new release:
Obtaining the latest version of Endpoint Protection or Network Access Control
http://www.symantec.com/docs/TECH103088
Upgrading or migrating to Symantec Endpoint Protection 12.1.2011 (RU2)
http://www.symantec.com/docs/TECH197426
What's new in Symantec Endpoint Protection 12.1.2
http://www.symantec.com/docs/HOWTO81091
Release Notes and System Requirements for all versions of Symantec Endpoint Protection and Symantec Network Access Control
http://www.symantec.com/docs/TECH163829
New fixes and enhancements in Symantec Endpoint Protection 12.1 Release Update 2
http://www.symantec.com/TECH199676
Applies To
Windows 7
Windows XP
Windows Server 2008 R2
32- and 64-bit
Symantec Endpoint Protection 12.1 RU1
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