The Symantec Endpoint Protection Manager uninstall is fairly straightforward and should be done on a per-manager basis. The following table lists topics that are related to this process.
Backing up the Symantec Endpoint Protection Manager
You should back up the Symantec Endpoint Protection Manager using disaster recovery procedures. If you need to uninstall the Symantec Endpoint Protection Manager, making these preparations in advance makes it easier to reconnect with existing clients and use previously configured policies when you reinstall. For information on preparing for disaster recovery, see Disaster recovery best practices
You can perform a manual removal. Instructions for the manual removal of Symantec Endpoint Protection 12.1 and legacy products Symantec Endpoint Protection 12.0 Small Business and Symantec Endpoint Protection 11.x can be found in the knowledge base article Manual uninstall documents for Symantec Endpoint Protection.
You can accomplish removing a large number of clients at once by using the SymantecRemovalTool in conjunction with a remote management system like Apple Remote Desktop. You can find more information about SymantecRemovalTool by visiting the appropriate section in Remove Symantec software for Mac OS using RemoveSymantecMacFiles.
What to do if conventional methods fail
The RemoveSymantecMacFiles utility will remove all files and folders related to the Mac client install. More information and instructions for use can be found in the document Remove Symantec software for Mac OS using RemoveSymantecMacFiles. NOTE that RemoveSymantecMacFiles/SymantecRemovalTool will remove ALL Symantec products from a Mac. See attachments section of this document for SEP-only removal tool for Mac, "SEPUninstaller"
Imported Document ID: TECH184988
SEP-only uninstaller tool for Mac. See Readme.txt within archive.