Cannot cancel host from tray icon (via right-click/Cancel host). The Cancel Host option is grayed out and cannot be selected.
Last Updated October 09, 2013
If UAC is enabled a user is not logged in as Administrator (even if the user is in the admin group) then the user cannot cancel the host from the tray icon.
Workarounds: 1. Stop "Symantec pcAnywhere Host Service" from Services. 2. Launch KillHost.exe as Administrator from "C:\Program Files\Symantec\pcAnywhere\" 3. Log off current user and login as build-in local Administrator. Then Host can be cancelled via right-click menu. 4. Turn off UAC. Then Host can be cancelled via right-click menu.
Imported Document ID: TECH185578
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