You want to ensure that the Symantec Messaging Gateway (SMG) Control Center can communicate with a specific SMG scanner appliance.
You can confirm communication between the Control Center and Scanner via the Status->Hosts page:
Log into the Control Center as an administrator
Navigate to the Status->Hosts page
Click the scanner host with which you want to test communication.
The Control Center will query the system and return information on the hardware status. A failure to communicate with the scanner will generate an error message indicating that the system status could not be retrieved.
Imported Document ID: TECH186744
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