Unable to update policy after enrolling PGP Desktop. You may get the following error in Universal server client logs.
client request <SendEvent> returning fault -11976 (corrupt data)
CLIENT-XXXXX: No WDRT specified for replacement
CLIENT-XXXXX: client request <GetWDRT> returning fault -11984 (item not found)
This issue is due to existing WDRT token for same device on PGPUN server.
01 - Decrypt the hard disk if it is encrypted already.
02 - Remove the machine name from the Universal Server which again removes the associated WDRT.
03 - Reinstall the PGP desktop.
PGP Universal Server 3.2.x
PGP Desktop 10.2.x
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This will clear the history and restart the chat.