Dell Latitude E6320 with Symantec Endpoint Encryption Full Disk does not boot and hangs at blank screen with blinking cursor and six dots on the screen.

TECH188322
Last Updated May 23, 2013
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Dell Latitude does not boot after installing Symantec Endpoint Encryption Full Disk 8.2 MP2.

Blank screen, blinking cursor, and 6 dots.

Symantec Endpoint Encryption Full Disk 8.2.0 MP2 defect.

Resolved in Symantec Endpoint Encryption Full Disk 8.2.0 MP2 HF1.


Applies To

Dell Latitude E6320
Windows 7 Professional
Symantec Endpoint Encryption Full Disk 8.2.0 MP2

Description:

After installing Symantec Endpoint Encryption Full Disk v8.2.0 MP2, the machine no longer boots. Laptop stops booting after Pre-Boot Authentication. Screen is blank with a blinking cursor and six dots. Machine no longer boots.

Imported Document ID: TECH188322
Legacy ID: 2707357

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