Customer had previously Encrypted Several Windows 2003 Servers (Internal Hard Drives). They are now attaching a SAN System to the Servers. When running the SAN in a single I/O path configuration everything works as Normal with PGP and the SAN System. When they swap to using a Multi-path I/O configuration they get BSOD errors (See below).
Please note that PGP was never tested with an Attached SAN in Multi-path I/O. However we have found two workarounds that have resolved the issue.
Uninstall PGP (Decrypt the hard drive)
Configure the SAN for Multiple I/O paths, and Ensure the system is running stable.
Install PGP as normal and encrypt the Hard Drive.
Decrypt your Hard Drives and Uninstall PGP.
Install PGP without Netshare or RDD functionality, (See the Related Articles Section for how to accomplish this).
Configure Multiple I/O paths.
Setup that this issue was reported on is as follows;
Server: HP Proliant DL380 G5 Local Server Drives are HP SCSI Disk Drives (Logical) SAN that is being attached is HP OPEN-V Multi-Path HBA cards: Emulex LightPulse A8002A
Imported Document ID: TECH188916
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