Where does the Agent get the information from that appears in the “routable” column from in the table Inv_AeX_AC_TCPIP? Is there a registry entry?
REASON FOR QUESTION:
Customer is reporting issues with servers that have two NIC. One NIC is routable only to the database and the other is routable to everything else in the production network. The Inv_AeX_AC_TCPIP table shows the database NIC as routable = 1 and the production network NIC as routable = 0. If this info is manually changed, it gets overwritten by a basic inventory. This is causing false positive Monitor alerts and incorrect data in vComputer.
We set this value by checking the IP address of each local adapter. If the IP address of the adapter matches the IP address stored in "HKLM\SOFTWARE\Altiris\Altiris Agent\Inventory\IP Address" then the value is set to 1 otherwise it is set to 0.
Symantec Management Platform 7.0, 7.1
Imported Document ID: TECH189304
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