The ADK is a central additional decryption key which is added to any PGP WDE encrypted harddisk. But at the bootguard this key fails to authenticate against the disk.
To be able to use the ADK on a token at the bootguard it should say "Type: PGP Key on Token". The ADK is never added as a PGP Key on Token. This is only the case for WDE admin keys that can be specified in the Consumer Policies, or manually added token user-accounts.
The ADK can only be used from another running PGP Desktop where the disk in question is slaved as a secondary disk.
C:\Documents and Settings\test_user>cd "\Program Files\PGP Corporation\PGP Desktop" C:\Program Files\PGP Corporation\PGP Desktop>pgpwde --list-user --disk 0 Total of 4 users: User 0: Name: Test_User Type: Symmetric User 1: Name: Corp WDE key <email@example.com> Type: PGP Key on Token ID: 0x67A8EECB User 2: Name: WDEUser2 Type: Symmetric User 3: Name: ADK_SIS Type: PGP Key ID: 0xE7D9D4C2 A: M
System Record Information: Serial Number: 1 Disk UUID: 50b50170-4409-4904-b4aa-a5e98bcd201d Group UUID: 50b50170-4409-4904-b4aa-a5e98bcd201d Request sent to List users on disk was successful C:\Program Files\PGP Corporation\PGP Desktop>
Use a WDE admin key instead. The WDE admin key can be configured in the Consumer Policy on the PGP Universal server.
Imported Document ID: TECH189737
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
Subscribed to the Article.
Unable to subscribe
Thanks for your additional feedback !!!
Enterprise Support Virtual Agent
Rate Me :
Tell us more:
Welcome! My name is Sami, the Enterprise Support Virtual Agent answering technical support questions.