PGP Desktop continues prompting for your passphrase for each email message, regardless if the email is encrypted or not. This occurs if you try to open any email from a recipient for which you have a public key in PGP Desktop.
This is caused when Microsoft Outlook 2010 Add-In "People Pane" is enabled. "People Pane" connects all information related to person in Outlook.
This issue is resolved by deactivating the "People Pane" Add-In in Microsoft Outlook 2010.
Use the following steps:
1. Go to "View" in Microsoft Outlook
2. Click on the icon "People Pane"
3. Deactivate the Add-In.
Microsoft outlook 2010
PGP Desktop 10.x
Imported Document ID: TECH190172
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
Subscribed to the Article.
Unable to subscribe
Thanks for your additional feedback !!!
Enterprise Support Virtual Agent
Rate Me :
Tell us more:
Welcome! My name is Sami, the Enterprise Support Virtual Agent answering technical support questions.