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The Altiris Service had somehow been changed to start with the logon account of Local System. The correct logon account should be the Altiris or Application Identity account used when the platform was installed (or a local or domain account with rights to the Symantec_CMDB database)
Changed the service logon to the correct account and restarted the services.
Symantec Management Platform 7.1 SP2
Imported Document ID: TECH190690
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