After installing PGP Desktop on a Windows 7 computer and rebooting the system to complete the installation, the computer continually prompts you to reboot the system.
This can be caused by an incompatibility with PGP Desktop and a Sophos Encryption software installed on the system.
Even though the PGP Whole Disk Encryption (PGP WDE) feature of PGP Desktop is not being used, PGP Desktop installs the PGP WDE drivers by default. To resolve this issue, uninstall PGP Desktop and reinstall the software using an MSI switch to exclude the PGP WDE component.
For more information on using an MSI switch when installing PGP Desktop, see this article.
Imported Document ID: TECH190748
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
Subscribed to the Article.
Unable to subscribe
Thanks for your additional feedback !!!
Enterprise Support Virtual Agent
Rate Me :
Tell us more:
Welcome! My name is Sami, the Enterprise Support Virtual Agent answering technical support questions.