Using the Outlook 2010 mail client, a scheduled email is configured to send at a particular time, but it never is actually sent. Without the Symantec Endpoint Protection (SEP) 12.1 client Outlook plug-in, the mail is sent without any difficulty.
OS: Microsoft Windows 7 Service Pack 1 (build 7601) OS Type: 64-bit
Plug in installed: - Microsoft Exchange. - Microsoft Outlook social connector. - Microsoft Sharepoint Server colleague Import. - OneNotes Notes. - Symantec Endpoint Protection Small Business Edition v12.1.671.4971
Inactive Application Add-ins -Microsoft VBA for outlook Addin
Disabled Application Add-ins - Windows Search Email Indexer.
Customer cannot send scheduled email on Outlook 2010 if Outlook plugin is installed.
Imported Document ID: TECH191327
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