Virus and Risks Activity Summary in the SEPM Home page differs with the information generated from Monitors and Reports tab
Last Updated June 06, 2013
Information seen in the Symantec Endpoint Protection Manager (SEPM) Home page does not match with the Logs and reports that are generated from the Monitors and Reports tab. There is confusion which information can be used to check the Symantec Endpoint Protection (SEP) compliance in their network.
The root cause is that the sqls in "Home page" and "Monitors - Logs - Risk" were inconsistent. Some of the sqls missed the conditions "Alerts.DELETED=0", "Alerts.Mother_id=''", "SEM_AGENT.DELETED=0".