User installs Web clip App Center App, and then attempts to access App Center. Instead of receiving App Center login page, user returns to Web clip download page.
This issue occurs when SAML is enabled as external IDP in App Center. If the SAML sequence includes any calls to a third-party authentication provider (e.g., "Login with Google"), then depending on how that page was developed, this may cause an external Safari launch. This is by Apple's design for Web clip apps. As a result, App Center session information is lost (since Safari is a new browser in a new process), and the Web clip download page appears again instead of the App Center login.
[Sasha -- please provide solution or proposed workaround]
Imported Document ID: TECH203140
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
Subscribed to the Article.
Unable to subscribe
Thanks for your additional feedback !!!
Enterprise Support Virtual Agent
Rate Me :
Tell us more:
Welcome! My name is Sami, the Enterprise Support Virtual Agent answering technical support questions.