Files and folders are removed when either of the "Windows Installer Full Repair" or "Windows Installer Quick Repair" policies are enabled.
Example of removed files/folders:
Turn off the "Windows Installer Full Repair" and/or "Windows Installer Quick Repair" policies, then contact Support for assistance with any missing files.
This issue is currently under investigation.
Until a resolution is provided do NOT run either of the Windows Installer Repair policies on the SMP server. You must ensure that the target for the policies excludes the SMP server.
Development has provided the following work-around:
Initially, there was an exclusion for "Altiris*" products for MSI Agent tasks. Currently, most of Altiris products doesn't have "Altiris" in product name, some of them can be filtered out by "Symantec*", but most of them should be excluded product-by-product, by names or by GUIDs.
As a quick workaround, we can add Deployment Solution to exclude list.
To do so, open AexMsiAgent.ini file (Altiris\Notification Server\NSCap\bin\Win32\X86\Software Management\MSI Agent\AexMsiAgent.ini), and add
line to the [IncludeExclude Products] section. Then run package/distribution point update tasks.
If you have problems with any other components, you need to add them to exclude list.
Imported Document ID: TECH204862
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