The environment where the CCS servers are running does not have Internet access. It is desired to receive updates from an internal LiveUpdate server.
Steps to follow :
Not specific to CCS :
Specific to CCS:
Next, create a configuration file to be distribution on the CCS Application server.
On your CCS Application Manager, copy the Settings.Hosts.LiveUpdate file in the following location:
Content of the file should look like this :
HOSTS\0\NAME=Default Production Distribution Center
Once the file is copied on the CCS Manager (Application server only.), execute a Run command "luall" (make sure you "run as Administrator" or else you might encounter permission issues.)
This will open a windows like this :
Open you CCS Console and click on Manage -> LiveUpdate:
Click on "Common Tasks" then "Check for Updates". Then you should get a list like below:
The list above indicates 3 types of updates :
For each update, it shows what version the CCS Manager is currently running. The icon shows it is no up to date. You can also read the release note before deploying.
Click on "Common Tasks" then "Deploy Updates" and follow the wizard:
In this step is is recommended to only deploy one type of update at time.
Deploy in this order (one at time):
If you want you can first schedule a "Push" only to copied the content on the remote CCS Manager. And you can run the Install at later stage. (It is recommend to do this for remote location where network bandwidth is low.)
Depending of the type of service account you use, you might need to select another User with high privileges. (if for example if your service account user has no right to install software.)
See the warning in screen below, be careful to choose "Run now" if you have job running.
Once you click Finish, a job will start.
If you go back to the LiveUpdate Page:
Once you finish your deployment, all the CCS Manager should be up to date.
Control Compliance Suite 11.x
LiveUpdate Administrator 2.x
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This will clear the history and restart the chat.