Description: Unable to manage the distribution points for package "XXXXXX.gho" (Guid XXXXXX.gho (2a3866dd-25ef-41e0-8d99-621520272215)). Reason: System.IO.IOException: An unknown error has occured while accessing path '\\SMP\\deployment\task handler\image\15c6798a-dbcf-4f9f-b2bf-92c53876f772'.
at Altiris.Common.IO.LongPathDirectory.Exists(String path)
at Altiris.NS.StandardItems.SoftwareDelivery.SWDSupport.ManageDistributionPoints(PackageItem pkgItem)
After creating an image, under the Package and Package server tabs, it adds an extra backslash (\) to the Package location (ie “\\deploymentserver\\deployment\...” instead of “\\deploymentserver\deployment...”.
From the SMP console go to:
Settings >All Settings >Deployment and Migration >Disk Images
In the right side pane, Package Tab, remove the extra slash from the Package and Package Server tabs. Check the site servers and perform an update to allow them to update the package.
Imported Document ID: TECH205942
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