Attempting to deploy an image fails with error: “Unable to manage the distribution points for package
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Attempting to deploy an image fails with error: “Unable to manage the distribution points for package

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Article ID: 157982

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Updated On:

Products

Deployment Solution

Issue/Introduction

The image is not replicated to the Site Servers In the logs, there is a warning for: “Unable to manage the distribution points for package “XXXXXX.gho” (Guid {}).

Log File Name: C:\ProgramData\Symantec\SMP\Logs\a#.log

 

Severity: 2
Date: 8/11/2023 12:40:04 AM
Tick Count: 3702071516
Host Name: <Hostname>
Process: AeXSvc (7724)
Thread: 65
Module: Altiris.NS.StandardItems.dll
Source: SWDSupport+<>c__DisplayClass24_0.<ValidatePackageForMdp>b__0
Description: 
Could not access the path for package: '' (c32e37dd-cde0-e111-3536-31ab4d8cab56), path=E:\Program Files\Altiris\Patch Management\Packages\Updates\<Image Name>\{GUID}
   [UnauthorizedAccessException]

Attempted to access a path that is not on the disk.
   [DirectoryNotFoundException @ Altiris.NS.StandardItems.dll]
   at Altiris.NS.StandardItems.SoftwareDelivery.SWDSupport+<>c__DisplayClass24_0.<ValidatePackageForMdp>b__0()

 

 

Environment

DS 8.x

Cause

The package has been uploaded to the Notification Server or Site Server but the image needs to be distributed to other sites servers

Resolution

From the SMP console go to

Settings >Deployment > Image Management

In the Image Management  window click on the image to manage, then under details click on the package image name

From new window click on the 'Package Server' tab

Make the change for the 'Assign Package to:'  the desired 'Package Servers ..' or 'All Package Servers'

Click on 'Update Distribution Points'

Once the image is available on the Site Server, proceed with imaging