pcAnywhere Manager frezes when trying to delete a file used by another process on Windows Server 2008 R2
Last Updated July 15, 2014
pcAnywhere Manager freezes when trying to delete a file used by another process on Windows Server 2008 R2. Situation can be reproduced with following steps.
Start Microsoft Office 2010 on remote machine(Windows Server 2008 R2)
Create and save an excel file on a folder, not close the excel file
Setup and start host service on host machine
Start pcAnywhere Manager on remote and connect host
Change "File Transfer" mode
Open the folder where the excel file exists on remote machine
Try to delete the excel file
Click "OK" button on the following message dialog
pcAnywhere Manager will freeze after step 7.
This issue has been reported to our Symantec Development team. No workaround is available at this time. Please close and restart pcAnywhere Manager after this errror. Symantec will update this document when a solution becomes available.
pcAnywhere 12.5 SP5
Imported Document ID: TECH206256
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