In certain situations, the PGP preferences file structure is created in the root of the drive.
This issue can occur when using certain versions of DameWare remote control software to remotely execute pgpwde commands using the --admin-authorization switch. This does not appear to cause any user issues with encryption functionality.
Symantec Corporation is committed to product quality and satisfied customers. This issue is currently being considered by Symantec Corporation to be addressed in a forthcoming version or Maintenance Pack of the product. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Imported Document ID: TECH207275
Subscribing will provide email updates when this Article is updated. Login is required.