Due to a security fix implemented by Microsoft (10.0.9200.16635), Web Email Protection users who exit their session by clicking the Close button (X) instead of logging out using the Logout link remain logged in to their session. The default timeout for this is now 15 minutes, however you can change this setting by changing the properties settings. Note that this setting also affects the timeout on inactivity however. Note that the previous logout timeout was 30 minutes.
To change the logout timeout from the default of 15 minutes, set the
web.messenger.max.idle.minute.before.auto.logout in the omf.properties file to a higher setting. Note that changing this setting also affects the auto logout setting. To change this setting, you must access the server via a secure SSH client.
Caution: Before making this type of change through the command line you should ensure that you have a current backup on your Symantec Encryption Management Server and have tested the backup to ensure that it will restore correctly before proceeding.
Stop the Apache Tomcat server. Type the following at the command line prompt: pgpsysconf --stop tomcat
Change to the directory where the
omf.properties file is located and edit the file: cd /etc/ovid vi omf.properties
web.messenger.max.idle.minute.before.auto.logout setting: web.messenger.max.idle.minute.before.auto.logout =15 For example, to change the setting back to the previous default of 30 minutes, change the setting to: web.messenger.max.idle.minute.before.auto.logout =30
Save and exit the
Restart the Apache Tomcat server: pgpsysconf --tomcat pgpsysconf --apache
Accessing the Symantec Encryption Management Server (SEMS) command line for read-only purposes (such as to view settings, services, logs, processes, disk space, query the database, etc) is supported. However, performing configuration modifications or customizations via the command line may void your Symantec Support agreement unless the following procedures are followed.
Any changes made to SEMS via the command line must be:
Authorized in writing by Symantec Support.
Implemented by a Symantec Partner, reseller or Symantec Technical Support.
Summarized and documented in a text file in /var/lib/ovid/customization on the Symantec Encryption Management Server itself.
Changes made through the command line may not persist through reboots and may be incompatible with future releases. Symantec Technical Support may also require reverting any custom configurations on SEMS back to a default state when troubleshooting new issues.
Symantec Encryption Management Server
Microsoft Internet Explorer 10
Imported Document ID: TECH208847
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