Some SMTP connections to Symantec Messaging Gateway (SMG) are being rejected. This occurs even though the connecting IP address is in the Local Good Sender IP list (found in Reputation > Good Senders > Local Good Sender IPs).
The Message Audit Log indicates that the message has been rejected by the msg_reject_other event.
Whitelisting an IP address exempts it from anti-spam scanning. However, the IP address is still subject to Directory Harvest Attack (DHA) and Email Virus Attack (EVA) policies, if those policies are enabled.
Imported Document ID: TECH209140
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