Deferred messages when accepted from a host with a broken PTR record in Symantec Messaging Gateway (SMG)
Last Updated April 14, 2014
If both inbound and outbound mail is received on the same IP address and port, mail from an IP address with a broken PTR record will be deferred.
Symantec is aware of the issue and is investigating a possible solution. As a workaround, the Inbound and Outbound interfaces can be assigned their own IP addresses within SMG and this situation will not occur.
Imported Document ID: TECH211480
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