BUG REPORT: Unable to decrypt and view messages on mobile device with Android OS
Last Updated February 13, 2014
Unable to decrypt and view messages with PGP Viewer on mobile device with Android OS.
Symantec Corporation is committed to product quality and satisfied customers. This issue is currently being considered by Symantec Corporation to be addressed in a forthcoming version or Maintenance Pack of the product. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
This problem no longer occurs when running Android OS v4.3, if possible please upgrade your Android device to resolve the problem.
Android OS - v4.2.2
PGP Viewer - v18.104.22.168
PGP Viewer fails to decrypt PGP Partitioned plain text Mails send from the Symantec Encryption Desktop on Certain Samsung ICS Devices
Imported Document ID: TECH211640
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