This document describes the system requirements for Symantec Endpoint Protection 12.1.4 (RU4), enterprise version and Small Business Edition, and Network Access Control 12.1.4.
Note: This page provides the system requirements for Symantec Endpoint Protection 12.1.4. If you need the system requirements for another version of Symantec Endpoint Protection, read the article Release Notes and System Requirements for all versions of Symantec Endpoint Protection and Symantec Network Access Control.
These requirements apply equally to the enterprise version and Small Business Edition of Symantec Endpoint Protection 12.1 RU4, except where noted.
Network Access Control is a component of the enterprise version only.
Unless otherwise specified, all updates, editions, and Service Packs (SPs) for a listed Windows version are supported. For example, Windows 7 includes Windows 7 Home Premium, Professional, and Ultimate editions, all Service Packs. As Microsoft releases new Service Packs for Windows, these requirements may need to be re-evaluated, as the newest Service Pack may require an updated version of the Symantec product.
Note: Intel Itanium IA-64 processors are not supported.
2 GB RAM available minimum; 4 GB RAM or more available recommended.
Note: Your SEPM server may require additional RAM depending on the RAM requirements of other applications that are already installed.
Small Business Edition: 16 GB available minimum; 100 GB available recommended.
Enterprise version: 16 GB available minimum (100 GB recommended) for the management server; 40 GB available minimum (200 GB recommended) for the management server and a locally installed embedded or SQL database.
1024 x 768
Note: This version of the Symantec Endpoint Protection Manager can manage clients before version 12.1, regardless of the client operating system.
Note: This list of supported browsers applies to the Symantec Endpoint Protection Manager only. For a list of supported browsers for Browser Intrusion Prevention, see Supported Browser versions for Browser Intrusion Prevention.
The Symantec Endpoint Protection Manager includes an embedded database, and this is the only choice in Small Business Edition. In the enterprise version, you may use the embedded database or one of the following versions of Microsoft SQL Server:
800 x 600
For information about the system requirements for the Symantec AntiVirus client on Linux, see System requirements for Symantec AntiVirus for Linux.
The Virtual Image Exception tool must run in one of the following supported virtual environments:
The Symantec Endpoint Protection client must meet all of the following requirements:
For supported virtualization products, see Supported virtual installations and virtualization products.
512 MB of RAM, or higher if required by the operating system
32-bit: 300 MB; 64-bit: 400 MB
800 x 600
Note: Windows To Go for Windows 8 is not supported.
Disk space and Physical RAM
Note: All clients from version 11.0.6 (11.0 RU6) and earlier do not support a download by Firefox plug-in.
• Video display: Super VGA (1,024 x 768) or higher
• At least one Ethernet adapter (with TCP/IP installed)
Certain restrictions apply when you install Symantec Endpoint Protection Manager in a non-English or mixed-language environment.
Computer names, server names, and workgroup names
Non-English characters are supported with the following limitations:
English characters are required in the following situations:
User Information client computer dialog box
Do not use double-byte or high-ASCII characters when providing feedback in the User Information client computer dialog box after you install the exported package.
License Activation Wizard
Do not use double-byte characters in the following fields:
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