A new risk was detected but you did not receive an email alert notifying you of the detection.
Default configuration for a reseller created customer is not set up to receive email alerts from Symantec.
If you are not the "Reseller" of the product, then contact your Symantec Partner in order to set up email alerts. If you are the "Reseller" of the product perform the following steps:
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This will clear the history and restart the chat.