You log on to the Symantec Protection Engine (hereafter "SPE") 7.0.x web management console. You navigate through the page, and click (?)iconshown at the top right-hand corner to get the information on that page. Although a web page pops up, the page is blank.
Help's HTML file name available on the system is different from that of the requeted from the web management console.
Follow the following steps and change the help file HTML's file name.
Log in to your SPE host as root via local terminal or SSH.
cd to <SPE_Installation_directory>/bin/html/english/help/ By default, this localtion is /opt/SYMCScan/bin/html/english/help.
# cd /opt/SYMCScan/bin/html/english/help
Rename the file "SSEHelp.html" to "SSEhelp.htm".
# mv SSEHelp.html SSEhelp.htm
Imported Document ID: TECH212648
Subscribing will provide email updates when this Article is updated. Login is required.