The Package Server agent fails to start and as such cannot synchronize with the NS to make packages available for the site it serves. The following entries are found on the log files when the Altiris Agent starts:
When the Package Server is started by the Altiris agent, it finds that the system is running IIS and tries to configure it (creating a Web folder) to distribute packages and package snapshots via HTTP.
However, in this case the call to the IIS Admin Object Base (IMAdminBase) OpenKey interface fails because the path "/lm/w3svc/1/root/" cannot be found.
The best option is not to install the Package Server on a system running SharePoint Portal.
We are currently researching if the problem found was caused by incompatibility with the SharePoint system or if the problem was caused by the removal of the Default Web Site.
Notification Server 6.0.6074 (SP3) with R1 (AKB 22690, TECH13936) is installed. Altiris Agent version 6.0.2348 Package Server Agent 6.0.1481
IIS is running with SharePoint Portal, the default Web site was removed or renamed.
Imported Document ID: TECH21319
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