This article describes how to migrate or move endpoint computers to Symantec Endpoint Protection Small Business Edition cloud, from the following products:
This article assumes that you received a valid serial number for SEP SBE cloud through email. If you did not receive the SEP SBE 12.1 End of Life and Product Migration Announcement with your new serial number, please contact us.
Perform the following steps before you migrate:
When migrating from the on-premises version of SEP SBE 12.1 to SEP SBE cloud, the management server:
When moving from the enterprise version of SEP 12.1 to SEP SBE cloud, you cannot migrate data from the Symantec Endpoint Protection Manager (SEPM), such as policies and groups.
Uninstall any existing managed Endpoint Protection for Mac clients, and reinstall them as unmanaged clients. You do not need to modify existing unmanaged clients.
Note: As unmanaged clients, the Mac computers will not appear under Computers in the SEP SBE Management Console.
If you are migrating from a different Symantec or 3rd-party product, sign up for a free trial for SEP SBE cloud and follow the on-screen instructions.
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This will clear the history and restart the chat.