Upgraded ITMS 7.1 SP1 to ITMS 7.5 HF 4; found managed endpoint clients were failing to upgrade the Software Update Plug-in Agent.
Failed to create object Altiris.SoftwareUpdateAgent
1. Anomalies during product upgrade caused product corruption in upgrade policy.
2. Agent GUID resource associations failed to be updated during upgrade
3. Agent not getting targeted Default Software Update Plug-in Policy
Known resolutions pertaining to this error:
Patch Management 7.5 HF3 and HF4
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This will clear the history and restart the chat.