Running Microsoft’s System Preparation Tool (sysprep) causes Symantec Workspace Virtualization (SWV) and Streaming (SWS) agents to display errors after rebooting the system.
Last Updated October 18, 2017
After running Sysprep or Citrix generates a new VDI, once the OS is booted, an error is displayed when you attempt to import or activate a layer with SWV or stream an application with SWS.
Importing a layer
Activating any existing layer
The sysprep command removes unique information from your Windows installation, which enables you to reuse that image on different computers. SWV creates certain registry values using the VolumeGUID of the system drive at the time when it was installed, but the system drive’s VolumeGUID gets changed as part of the Sysprep process.
The citrix VDI environments generate new volume GUIDs and reference the volume guid from the master image.