Plug-ins used by the Symantec Management Agent are in a state where they continually reinstall. This has been seen with the Package Server agent and Software Update Plug-in, however it could be any Plug-in
The causes can vary, but a couple of examples could be.
Having the Install Policy and Uninstall Policy both enabled.
A GPO was in place that was installing an older version of the agent and doing an uninstall first. The upgrade would then happen and put the agent back in a state that the GPO would uninstall and install again.
Isolate the policies, tasks, GPO's etc that are causing the behavior to occur.
This is a test for the SMPDiag.
SMP 7.0, 7.1, 7.5
Imported Document ID: TECH215903
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