Issue occurs when MDM is being enabled once iOS device enrolls to Appcenter.
In native agent the Message of MDM enabling failed is displayed.
In webclip MDM installations happens every time agent is started.
In both cases MDM does not function.
In native agent the Message of MDM enabling failed is displayed
There are 3 services related to MDM functionality in Appcenter.
MDMCoreServices, MdmIosAPNSService, MdmIosCommandService
Those need to be running in order for MDM to be functioning properly.
Restart the nukona services using those commands:
Appcenter 4.2.x and above On Premise
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
This will clear the history and restart the chat.