Replies in Symantec Web Email Protection show only as plain text.
Last Updated May 20, 2014
When replying to an HTML encoded message via Symantec Web Email Protection you may notice that the reply is listed as plain text.
For security purposes all replies are done in plain text.
Symantec Corporation has acknowledged that the above-mentioned behavior is present in the current version(s) of the product(s). Symantec Corporation is committed to product quality and satisfied customers.
This is expected behavior, and there are currently no plans to change this behavior by way of a hotfix or Maintenance Pack in the current versions of the software or in a future release at the present time.
Imported Document ID: TECH217185
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