The Auto Event Purge job is not running in SCSP. When customer tries to run a Purge job manually it fails too
Purge job failed to run
The database is full and scsp is unable to perform the purge. The transaction logs space is full as well. Customer cannot perform a backup to free space on the transaction logs. To purge events there needs to be at least the amount being purged available as SQL will write the amount to be purged to the temp DB and if there is not enough room the purge will fail.
The Database needs to be cleaned manually and space is created by DBA manually by compressing old data and purging events not required. Enough room needs to be created so that one Manual SCSP purge job can be run.
SCSP 5.2.9 MP4
Imported Document ID: TECH217309
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