Scan Engine & Symantec Protection Engine Live Update Status: Unable to Update
Last Updated May 08, 2014
The Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files are a required component for Java LiveUpdate to run with Scan Engine/ Symantec Protection Engine Java LiveUpdate may exhibit abnormal behavior without the JCE installed.
Java LiveUpdate fails.
Unable to access the configuration utility (java -cp /path/to/jlu.jar ConfigEditor)
Zero Byte liveupdate.conf or configuration file not encrypted
2. Compare MD5 hash of the policy files. Compare the policy file hashs values (MD5, SHA1, CRC32, etc) to those from the JCE. The JCE policy file size and hash data is not published here because it may change when Oracle updates Java or releases a new JCE.
3. Check liveupdt.log file The liveupdt.log file contains the following lines: <date & time> IdsEncodingFailed <date & time> IdsCheckJCEPolicyFiles <date & time> IdsEncodingFailed <date & time> IdsCheckJCEPolicyFiles
The above is an indication the JCE files are missing.
Imported Document ID: TECH217340
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