Unable to activate the VIP Access Desktop.

• Connectivity to the VIP credential activation URL is not accessible from the machine.
• VIP Access Desktop 2.1.1 or older. 
• Security software
   

The activation process requires one-time access to the https://services.vip.symantec.com and https://vip.symantec.com (more info) to retrieve a credential ID.

• Are you using Windows Vista, 7, or 8? TLS 1.2 protocol for WinHTTP (or stronger) is required for activation. See:  Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows
• Check internet connectivity, firewall settings, or try switching to a different internet connection (i.e., switch from wifi to data, connect to a different wifi connection, etc.). If on a corporate network, consult your IT helpdesk.
• Visit vip.symantec.com to download the latest version. VIP Access versions 2.1.x and older have been decommissioned.
• Whitelist the VIP access app in your security software settings at the local and/or network level.