Incidents are not being processed and the following Severe event is present in the Enforce console:
Code 1806
Summary Response rule processing failed to start
Detail Response rule processing failed to start: initialization failed.
The Symantec DLP Incident Persister service fails to start and the following error is present in the IncidentPersister0.log:
(SEVERE) Thread: 10 [com.vontu.command.CommandRuntime.initializeCommandRuntimeInstructions] Error initializing command: notify (ID 10).
com.vontu.command.CommandException: Required property is missing: message.numberOfLanguages.
at com.vontu.command.Command.getMandatoryProperty(Command.java:69)
at com.vontu.incidenthandler.command.enforce.Notify.initialize(Notify.java:228)
at com.vontu.command.CommandRuntime$Instruction.inititlize(CommandRuntime.java:1204)
at com.vontu.command.CommandRuntime$Instruction.access$500(CommandRuntime.java:1145)
select RESPONSERULEID from RESPONSERULECOMMANDINFO where COMMANDINFOID=10;
RESPONSERULEID
--------------
13
select NAME from RESPONSERULE where RESPONSERULEID=13;
NAME
-------------
Notify Sender