SMTP server details have already been entered under System > Settings > General > Edit general sttings on the Enforce UI.
What should be the next step ?
Go to System > Servers > Alerts > Configure alert
Type in the alert name and the description.
Add Event type, Server or Event code conditions. It is better to go for the Event code condition. For Example : 1008,2301 etc.
Under actions type in the Email Recipient details for the notifications. It needs to be comma-separated list of email addresses
Below tech notes can also be referred to later on :
KB : Article ID: TECH220097: How to configure Enforce Server to send email alerts
KB : Article ID: TECH219194: System Monitoring Best Practices using Prevent
* Note : for more information you may refer to System event codes and messages section on the Admin guide.
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This will clear the history and restart the chat.