You see the following error in your Data Loss Prevention (DLP) Enforce console on the System > Servers > Overview page when indexing an Exact Data Match (EDM) profile upon save or at a scheduled time.
Summary Failed to load database profile
Detail Failed to load RAM index from \Vontu\Protect\index\DataSource.nnn.nnnn.rdx.
No incidents will be detected against database profile "[Database_Profile_Name] (SADB.EMPLT)" version nnnn.
Attempting to index the EDM from a remote machine without using a remote indexer.
Copy the EDM source file locally on the Enforce server and retry the index.
Log into the Enforce console.
Go to Manage > Data Profiles > Exact Data.
Click on Add Exact Data Profile.
Enter a desired name.
For Data Source, select the "Upload Data Source to Server Now" radio button.
Browse the local copy of your source file on the Enforce server.
Imported Document ID: TECH218929
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