The DLP Endpoint Agent and other program files are blocked when installed on a system where an antivirus (AV) application is installed.
With a typical antivirus program, excluding a folder prevents the AV program from monitoring data that are written to, or read from, the folder.
Excluding a binary or executable file prevents the AV engine monitoring executable during read and write operations.
It is recommended to whitelist all of the processes, files, and folders that are listed below.
edpa.exe wdp.exe cui.exe kvoop.exe brkrprcs.exe brkrprcs64.exe prcs32.exe
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This will clear the history and restart the chat.