I do not see the Data Insight option in the DLP Enforce UI
Last Updated April 17, 2010
The documentation says I should find a "Data Insight" configuration option in the DLP Enforce manager System -> Settings menu.
Why can't I see the option? What is wrong?
The Data Insight application is a licensed option to the Data Loss Prevention application. It requires a license for Data Insight in the Data Loss Prevention application.
To see if you have the license installed go to System -> Settings -> General and look at the table of Licenses. If you don't see a "Data Insight" entry in the "Product" column, you do not have a license installed.
Once you have a license, you can install it on the General page by clicking on "Configure" and installing the license through the "Install License File" operation.
If you still can't see a "Data Insight" entry in the "Product" column after installing the new license file, please verify that the license file (.SLF) contains the entry:
<name>DLP Data Insight</name>
If it does, the license file might be corrupted; please contact the Customer Care to re-generate a new license file for "DLP with the Data Insight component".
The configuration option will become available immediately after entering the license. You do not need to restart the Enforce manager.
Imported Document ID: TECH220332
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